How to Contact Lebara in Switzerland: A Quick Guide

Lebara, a brand under the Sunrise Group, offers multiple ways to assist its customers. If you’re looking for the best way to resolve your issue, this summary will guide you through the key contact options available for Lebara’s customer service.

Free Contact Options

Lebara also offers alternative ways to get support without incurring costs:

• Live Chat: Access the live chat feature on the official Lebara website by clicking the chat icon at the bottom right of any page.
• My Lebara Account: Manage your subscription and resolve common issues independently via the My Lebara portal.
• Lebara Stores: Visit a physical Lebara store to speak with a representative in person.
• Support Pages: Find answers to frequently asked questions and detailed guides on the official support section of the Lebara website.

When to Contact Lebara Customer Service

You can reach out to Lebara for assistance with:

• Billing and Payments: Questions about invoices, payment options, or prepaid recharges.
• Current Orders: Information on mobile, internet, or TV subscriptions and package deals.
• SIM and Mobile Services: Help with configuring a prepaid SIM or mobile subscription.
• Network Issues: Assistance with network problems or accessing voicemail.
• Account Management: Updating personal details, resetting passwords, or renewing contracts.
• Cancellation and Portability: Support for terminating a subscription or transferring your phone number.

Compare Lebara Plans with Other Providers

Before making a decision, consider using internet-offer to compare Lebara’s mobile and internet plans with other Swiss providers. Find the best deal to suit your needs!

• Compare Mobile Plans
• Compare Internet Plans
• Prepaid SIM Options
• TV Subscriptions